You can contact Fugoo via their website, and make sure to download the latest firmware update. Speakers running firmware 1.00.36 or later have better sound quality and volume.

1. Fugoo Speaker Troubleshooting
2. Fugoo Firmware Update Instructions For Mac Os
3. Fugoo Speaker Reset

• You can determine your Fugoo Speaker firmware version with the PC or MAC Fugoo Speaker Updater from the downloads section off the support tab on this site or on our Start page. Connect the speaker to your computer, and then launch the PC or MAC Fugoo Speaker Updater. It will show you the speaker's firmware version.
• The e firmware updates arre installed by an Update Utility that is comp patible with h Windows 8, Win ndows 7, W Windows Vissta, Window ws XP, and d Mac OSX X 10.6 and higher. Download firmware for Nikon digital products (firmware being the built-in software that controls cameras and other devices).

Use Software Update

1. Choose System Preferences from the Apple menu , then click Software Update to check for updates.
   
2. If any updates are available, click the Update Now button to install them. Or click “More info” to see details about each update and select specific updates to install. You might be asked to enter your administrator password.
   
3. When Software Update says that your Mac is up to date, the installed version of macOS and all of its apps are also up to date. That includes Safari, Music, Photos, Books, Messages, Mail, Calendar, and FaceTime.
4. To automatically install future updates, including for apps that you got from the App Store, select “Automatically keep my Mac up to date.” Your Mac will notify you when updates require it to restart, so you can always choose to install those later.

Update the software on your iPhone, iPad, or iPod touch

Learn how to update your iPhone, iPad, or iPod touch to the latest version of iOS or iPadOS.

Learn more

• Learn how to get updates for earlier versions of macOS that don't include Software Update preferences.
• You can also use the App Store to update apps or redownload apps that came from the App Store.
• Learn which macOS your Mac is using and how to upgrade to the latest macOS.
• When your Mac is connected to a Personal Hotspot, large updates don't download automatically.

Student-Contributed Wiki

An awesome team of students from our education program made this wiki.

This troubleshooting page will help to fix any problems you may have with the speaker.

Device is unresponsive

‘’You have trouble listening to sounds, and connecting device to the speaker.’’

It may be as simple as turning the device on and off. This may reset any of the issues that the device is having. Do this by holding down the action (O) button until the device has restarted.

To reset the bluetooth connection on this device, hold the Bluetooth button and the action button at the same time for 10 seconds. Doing this will allow the device to reset without disconnecting from the device you are trying to connect to the Fugoo.

You can contact Fugoo via their website, support.fugoo.com. Here, you will be able to find many solutions to the problems that you may be having with your device. If you cannot find a solution to your problem on the website, contact them directly.

Speaker not loud enough/Poor sound quality

‘’The speaker’s sound quality is poor and or the sound of the speaker is not loud enough.’’

Look at the device (cell phone, laptop, etc.) you have paired to the Fugoo speaker, make sure the volume is turned up on your device. It may not have to be turned all the way up, but should be at least turned up to at least 75% volume.

After having made sure the volume on your paired device (cell phone, laptop, etc.) is turned up to at least 75% volume use the top volume buttons on the speaker to make sure that the volume on the speaker itself is turned up.

You can contact Fugoo via their website, and make sure to download the latest firmware update. Speakers running firmware 1.00.36 or later have better sound quality and volume.

Charging issues

‘’When speaker is plugged into the wall, it will not charge.’’

Make sure that you are using the charger that Fugoo sent with the device. Other chargers may make the device charge at a much slower rate, or not at all.

In this scenario, it might be necessary to replace or fix the charging port. To do this, you will need a rather extensive set of tools.

Your device may have batteries that are old, or not working at all. You may have to go about changing the batteries.

Power button not working

‘’Power will not turn on when the power button is pushed.’’

Fugoo Speaker Troubleshooting

In this case, it could be possible that your device needs to be reset. To reset the device, you will either have to hold down the action button, or allow it to die completely, and then charge it back up.

Plug your Fugoo device into the wall. This may allow the speaker to reset itself, and the firmware will be able to troubleshoot the problem for you.

You can contact Fugoo via their website, support.fugoo.com. Here, you will be able to find many solutions to the problems that you may be having with your device. If you cannot find a solution to your problem on the website, contact them directly.

Fugoo Firmware Update Instructions For Mac Os

Speakers not playing sound

‘’When speaker is connected to a device, either via auxiliary or bluetooth, it does not play any sound.’’

Whenever the speaker is behaving in a way that seems wrong, or is not how you wish you should first reset the speaker. Resetting is done by holding the bluetooth and action (O) buttons for ten seconds. This resets the speakers processor, without clearing its pairing list. The speaker can be reset whether it’s on or off.

Fugoo Speaker Reset

Replace the inner speakers entirely. You will have to remove the shell of the device, and open the device up to gain access to the smaller speakers within the device.

*Link to one of our guides*

Make sure your volume is up completely on your speaker, and as well on the device that you are trying to pair with the speaker. It could really be as simple as that.